When using any product, you want to make sure you follow the directions to make sure the product works correctly and you get the right results. Skincare products are the same...JUST NOT THIS ONE. FREE WILL Products are those you use freely based on what your skin needs, you feel, or your intuition tells you and how. Too often, people want structured instructions because they believe they will get the same results as someone else. You get the best results using the products the way your skin tells you. Sometimes, your skin doesn't want to be cleansed with soap. Not paying attention to your skin needs will lead to breakouts, scarring, hyperpigmentation, and other skin issues.